← Back to Home

Shipping Policy

Last updated: January 2025

Delivery Coverage

We deliver across the United Arab Emirates including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.

Delivery Timeframe

Within Dubai: 1–2 business days. Other Emirates: 2–4 business days. Delivery counting begins the day after order confirmation.

Delivery Charges

Dubai: AED 10. Other Emirates: AED 15. The applicable charge is shown at checkout before you place your order.

Courier Partners

We work with trusted UAE courier services. A tracking number will be sent via SMS or WhatsApp once your order is dispatched.

Order Tracking

Track your order at heriken.ae/track using your order number or courier tracking number.

Failed Delivery

If delivery fails due to an incorrect address or unreachable phone, the parcel may be returned. Re-shipment will incur an additional delivery charge. Please ensure your address and phone number are correct when placing an order.

Delivery enquiries: WhatsApp us | Track your order →